All orders are processed and shipped from our warehouse in Slovenia (EU).

If the product is in stock, orders are typically packed and dispatched within 2–3 business days after the order is placed.

Please note that orders are not shipped on weekends or public holidays.

We currently ship orders using trusted European carriers:

• DPD
• GLS

The carrier is selected depending on the destination and parcel size to ensure reliable delivery.

Shipping costs are calculated at checkout based on the destination and package weight.

Typical shipping rates:

€8 max fee – light packages

€13 max fee – heavier packages

If your order contains both light and heavy items, the higher shipping rate may apply.

We also occasionally offer free shipping for larger orders, usually starting around €160 or more. This threshold may change during promotions.

The exact shipping cost will always be shown at checkout before payment.

Estimated delivery times within Europe are:

4–10 business days

Delivery time may vary depending on the destination country and courier service.

Please note that shipping times are estimates and not guaranteed, especially during busy seasons or unexpected delays.

We currently ship to most European countries.

The available destinations can be selected directly at checkout.

If you would like to place an order outside the EU, please contact us through our Contact Us page and we will try to arrange shipping for you.

All orders are shipped with a tracking number.

Once your order has been dispatched, you will receive an email with tracking information so you can follow the delivery progress.

For orders shipped within the European Union, no additional customs fees apply.

For orders outside the EU, customs duties, import taxes, or other fees may apply depending on your country’s regulations.

These costs are the responsibility of the customer and are not included in the product or shipping price.

If your package appears to be delayed, damaged, or lost during transport, please contact us as soon as possible through our Contact page.

We will work with the shipping carrier to investigate the issue and help resolve the situation.

Feel free to contact us through our Contact page​​ and we’ll be happy to help.